If you are experiencing an error message that reads “SU 42118 6”, your PlayStation 4 may be having trouble with its software. This error can often be caused by a corrupted file or program, and can require some troubleshooting to fix. To start, make sure that you have the latest firmware update for your PlayStation 4. If you don’t, please check out our guide on how to update your PlayStation 4. Once you have the latest firmware update installed, try restarting your PlayStation 4 and see if the error goes away. If not, then it’s likely that something is wrong with your PlayStation 4 and we suggest calling Sony customer service to get help fixing it. If all of this fails or if the error keeps coming back even after updating your firmware and restarting your PlayStation 4, then we recommend taking it in to a store or mechanic to get it fixed.
