There is no one definitive answer to this question, as it depends on a variety of factors. However, some tips that may help include:

  1. Contacting Sony Interactive Entertainment America (SIA) and asking for a refund or removal from your PlayStation 4 account.
  2. Reporting any issues you experience with your PlayStation 4 to Sony customer service.
  3. Taking screenshots of any problems you experience and sharing them with Sony customer service.