If you’re unhappy with a game you’ve purchased on PlayStation 4, there are a few ways to get your money back. Here’s how to do it. If you’ve played the game for less than two hours, you can simply refund it through the PlayStation Store. If you’ve played the game for more than two hours but less than six hours, you can request a “time-based refund.” This means that Sony will refund your game based on how much time you’ve spent playing it, not how many discs have been burned or downloaded. If you’ve played the game for more than six hours, Sony won’t offer a time-based refund but will instead give you a full refund regardless of how much time has been spent playing it. If your PS4 is lost or stolen, don’t worry! You can still get your money back by filing a claim with Sony. Just go to this website and follow the instructions. ..