If you’ve ever had to return a physical game for a refund or exchange, you’re in for a similar experience when it comes to returning digital games on the PlayStation 4. Here’s how to do it:

  1. Log into your PS4 account.
  2. Select “My Games and Apps.”
  3. Select the game you want to return and press the “X” button on the controller.
  4. Select “Return this item.”
  5. Follow the on-screen instructions to complete your return. ..