Sony has been experiencing some issues with online services on PlayStation 4 consoles. Some users are reporting that they are unable to access their online accounts, while others are reporting that their PS4 is not recognizing their network name or password. Sony has not yet released a statement addressing the issue, but they have released a list of steps that users can take in order to try and resolve the problem. These steps include clearing your cache, restarting your console, and updating your network settings. If you have already tried these steps and still cannot access your online account, it is possible that Sony has blocked your account due to a violation of their terms of service. In this case, you will need to contact Sony customer support in order to get your account reinstated. ..