Sony Interactive Entertainment America (SIE) has not released a statement on the matter, but some gamers are alleging that their PlayStation 4 is taking too long to download games and updates. According to some users, they have been waiting for upwards of an hour for updates to be downloaded and installed on their PlayStation 4. Some have even gone as far as to say that they have had to wait for hours just to get a game update. Some users are also reporting that they are having trouble connecting to the PlayStation 4 online. This could be due to issues with the network or the PlayStation 4 itself, but it is worth noting that this problem has not been reported by all users. It is possible that Sony Interactive Entertainment America is experiencing some technical difficulties with its PlayStation 4 software update system. However, until a statement from SIE is received, it is difficult to know for sure what is causing these delays.